Contacting Us
The accounts payable team are operational Monday to Friday between the hours of 7.30am and 6pm. You can raise a ticket for support with your invoice on this link https://accountspayablesupport.nuh.nhs.uk/support/home.
We operate a telephone system for issues where you have already raised a ticket and need urgent assistance, you can contact us on 0115 9627938. Please have your ticket number ready for our representative, the best times to contact us are Monday to Friday 10am - 12pm and 2pm - 4pm.
The Accounts Payable Team can only pay an invoice that has been authorised by the relevant department or clinical area and therefore sometimes you may need to contact the person who placed the order directly.
The Accounts Payable Team can only pay an invoice that has been authorised or receipted by the relevant department or clinical area and therefore sometimes you may need to contact the person who placed the order directly.
Please refrain from soliciting our team members directly for your enquiries, if a staff member is not scheduled in the office then your query will not be reviewed or resolved. In the first instance you should raise a ticket and then phone our helpline for further assistance.
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